Projects
Our Work in Production
Every project listed here is deployed and delivering measurable results. No proofs-of-concept. No demos. Real systems for real businesses.
Automated Firewall Policy Auditing
Built an AI-driven firewall rule analysis system for a regional MSP managing 200+ FortiGate devices. The system detects rule conflicts, identifies unused rules, flags compliance gaps against CIS benchmarks, and generates remediation recommendations — replacing a manual process that took 3 analysts 2 weeks per quarter.
Agentic Ticket Triage System
Deployed autonomous AI agents that classify, prioritize, and route helpdesk tickets across a ConnectWise environment. The system handles initial diagnosis, suggests resolution steps, and auto-resolves common issues like password resets and access requests — freeing up Tier 1 techs for higher-value work.
Azure Infrastructure Automation
Designed and deployed a fully Terraform-managed Azure environment for a multi-site organization. Includes AI-assisted monitoring with predictive alerting, automated scaling for RDS workloads, and cost optimization that reduced monthly spend by 40% within 90 days of deployment.
Kaseya AI Feature Operationalization
Helped a 500-endpoint MSP operationalize Kaseya's new AI features across their entire client base. Configured automated workflows, trained technicians, and built custom integrations that extended platform AI capabilities beyond their out-of-box limitations.
Predictive RDS Monitoring Platform
Built an AI-powered monitoring layer for a 300-user Remote Desktop Services environment. Predicts session degradation before users report issues, automatically scales resources during peak usage, and provides actionable dashboards for the infrastructure team.
Cisco Nexus Config Automation
Implemented AI-assisted configuration management for a 40-switch Cisco Nexus environment. Automated policy deployment, change validation, and configuration drift detection — reducing change-related incidents by 75% and deployment time from hours to minutes.
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